Help center
Answers about finding a pet, adopting, listing a shelter, the open format and privacy. Search the site.
Mango and Hazel explain
Found a pet? Here's what to do next
Read the script
- Mango Okay, Hazel. I searched near me on Petnecto and found a pet. A really good one. So now I just take him home, right?
- Hazel Almost, Mango. First, open his page. That's where the real details live.
- Mango The page! And it tells me where he is? Like a treasure map, but with a puppy?
- Hazel Close. It names the rescue that's caring for him. That's who you talk to.
- Mango So I adopt him right there? Big shiny button?
- Hazel No button. Petnecto helps you find him. The adopting happens with the rescue.
- Mango Got it. So I just show up with a leash and a dream.
- Hazel Call first. Listings can be out of date, and a quick call saves you a trip.
- Mango And if his page says something wrong? Like, it says he's a cat?
- Hazel Then press Report a problem on his page. It helps the next person, too.
- Mango Search near you, open his page, call the rescue. I can do that!
- Hazel You can. Go say hello.
Where to start
Find a pet
- Pets near youThe closest pets first. Narrow by kind, size and age.
- Say what you wantDescribe the pet in a sentence, in any of ten languages.
- Have a pet ID?Paste a shelter's ID or listing link.
- My shortlistSave pets and share the list. Every pet's page prints a flyer.
- Browse by place and kindEvery region, dogs and cats.
For shelters
- Shelters near youWho is near you, their pets, and how to reach them.
- List your shelter, freeOne email gives permission. We read the list you already post.
- Show adoptable pets on your websiteOne script tag. Free, and it always credits you.
- Change or remove a listingWrite to us. Done within one business day.
- Where our pets come fromEvery source we read, its licence and its credit.
AI & developers
- Connect your AI assistantOne MCP address for Claude, ChatGPT, Cursor or VS Code. No sign-in.
- JSON APIPlain GET requests, no key, OpenAPI 3.1.
- Open format (CC0)One free record per pet, plus a full download.
- OpenAPIThe machine-readable description of the API.
- llms.txtA plain-text guide to Petnecto for language models.
Questions and answers
Finding a pet
- How fresh are the listings?Refreshed daily. A pet that leaves a list is "no longer listed", never "adopted". Call the shelter to confirm.
- How does the search work?Say what you want in a sentence, in any of ten languages. Breeds, colours, ages, sizes and places become filters you can edit.
- Which languages can I use?Ten languages, for the search and for the pages around each pet.
- I lost or found a pet. Can Petnecto help?Petnecto lists adoptable shelter pets. Vienna's found-animal list is shown for owners; it is not adoptable.
- Can I follow new pets near me?Any search can be an Atom feed in a feed reader, newest first, with no account.
- What is Petnecto?A search for adoptable shelter pets, for people and their AI assistants. You always adopt with the shelter.
- Where do the pets come from?Public open data from shelters and governments, each with its licence and credit. Today Taiwan, parts of the US, Zaragoza and Vienna.
Adopting
- Can Petnecto hold or reserve a pet for me?No. Petnecto never holds pets or takes applications. Holds and reservations are the shelter's call, so contact the shelter.
- How do I adopt a pet I found?Open the pet's listing, follow the link to the shelter's own page, and ask the shelter. Adoption always happens with the shelter.
- A listing looks wrong. How do I report it?Use the Report link on the pet's page. A person reviews every report; reports never remove a listing by themselves.
For shelters and rescues
- Show adoptable pets on your websiteOne script tag puts a shelter's pets, or pets near a place, on any page. Free, no cookies, always credits the shelter.
- Change or remove your listingWrite to hello@petnecto.com. Removals happen within one business day.
- List your shelter's pets on PetnectoFree for shelters and rescues. Tell us where your pets are listed; a person replies within 2 business days.
For developers and AI assistants
Privacy and terms
Not here?
Write to hello@petnecto.com; a person reads every message.